Thank you for your interest in repair services with Fix Pro Audio! I’m thrilled to continue helping you get your gear running its best — especially now as I transition to caring for my new baby son. Your projects mean a lot to me, and I’m committed to giving each one the attention it deserves. That said, I’ve dramatically reduced my work hours, and my repair backlog is significant right now.
Because of this, my shop is currently scheduling longer lead times and offering premium-level service for clients who are happy to entrust me with their cherished equipment. Please read on for details about my process, timelines, and pricing.
Gear Repair Process Summary:
1. Schedule Drop-Off Contact Jon Sosa to arrange a drop-off date or arrange shipping.
2. Pay Diagnostic/Bench Fee All repairs begin with a bench/diagnostic fee of $200. This covers my time to fully assess and test your unit. If the issue is really simple (broken wire for example) then this may cover the entire repair!
3. Get Placed in Repair Queue Upon arrival, your gear will be placed in the queue for repair.
4. Receive and Approve Repair Quote After diagnosis, I’ll send you a detailed quote for parts and further labor. No further work begins without your approval.
5. Pickup and Pay Final Quote Once repairs are complete, you’ll be notified to schedule pickup or I’ll arrange shipping back to you (shipping costs added to the final total).
Current Turn Around Times
Due to reduced availability and a significant queue, standard turnaround is currently 3–4 months or more from the date your unit is received. This wait reflects the time required to carefully diagnose, source, and repair high-value gear with meticulous attention to detail.
Pricing Overview
The bench/diagnostic fee is collected up front and applies to the initial evaluation; additional work begins once you approve the quote.
Bench / Diagnostic Fee
- $200 — covers complete diagnosis, diagnostic report and initial testing.
Repair Price Ranges:
- Tube Amplifiers: $500 – $700
- Outboard Gear & Vintage Receivers: $800 – $1,500
- Analog Tape Machines & Large Format Gear: $1,500 – $3,000
(Final pricing depends on issue complexity, parts availability, and hours required. You’ll receive a custom quote after diagnosis.)
Drop-Off & Pickup Options
- Scheduled Drop-Off or Pickup
Arrange a local appointment to bring your gear to my workspace. - Shipping
I can provide my address and handle return shipping once your repair is complete; return shipping costs are added to your final bill.
What If Jon Can’t Diagnose the Issue?
- Refund Policy:
If Jon is unable to determine the problem, your bench fee will be refunded in full, and you can pick up your gear. If gear was shipped the bench fee will go towards return shipping and the remaining will be refunded.
Thank you for trusting Fix Pro Audio with your equipment — I genuinely love bringing gear back to life. I appreciate your patience and understanding as I balance work with family priorities. If you’d like to move forward or have questions, please get in touch!
Fix Pro Audio 